- Have your library card
available before dialing.
- Using a push button Telephone
with Touch Tone Service dial: 424-2126 or 777-9206
(If you do not have Touch Tone Service but you
have a push button phone, follow the directions
provided with your phone on how to activate
touch tone service.)
- TeleCirc is an automated
telephone renewal system. When you call, TeleCirc
will greet you and ask you to enter the numbers
that are located on the front of your library
card followed by the pound key (#). To enter
those numbers, press the corresponding buttons
on your phone.
- TeleCirc will then state
your options. To renew titles, press 1.
- TeleCirc will state the
number of items you have on loan. To renew,
you will need to choose from the following options:
- 1st Option
Prompt with titles, press 1.
Under this renewal option each title checked
out on your card will be read to you. After
the title is read you will be told the current
due date. TeleCirc will then say:
To renew, press 1
If you wish to renew the title that was just read, press 1.
To continue, press 2
If you press 2, this title will be skipped and not renewed.
If the title can be renewed:
TeleCirc will tell you that the item was
renewed. The title will be read again and
you will be told the new due date.
If the title cannot be renewed:
TeleCirc will tell you that it cannot be
renewed.
Repeat this renewal procedure with each title on your list.
- 2nd Option
To enter the barcode of the title
you want to renew, press 2.
This option allows you to enter the barcode number from an item you wish to renew. TeleCirc will ask you to enter the barcode of the item. TeleCirc will then say:
To renew, press 1
If you wish to renew, press 1.
To continue, press 2
If you press 2, this title will be skipped and not renewed.
If the title can be renewed:
TeleCirc will tell you that the item was
renewed. The title will be read again and
you will be told the new due date.
If the title cannot be renewed:
TeleCirc will tell you that it cannot be
renewed.
Repeat this renewal procedure with each item barcode.
- 3rd Option
Renew all, press 3.
This option will renew all of the items you have checked out.
TeleCirc will ask you to please stay on the line until all of your titles have been renewed. TeleCirc will tell you the new due dates after the processing is complete.
You will then need to press 1 to
continue with renewing all of your items.
You will be asked to keep holding on the line so we can tell you the renewal exceptions and the new due dates.
If the titles can be renewed:
TeleCirc will tell you the new due date
and read all titles that will be due on
that date.
If the title cannot be renewed:
TeleCirc will tell you that it cannot be
renewed.
When renewal process has been completed, TeleCirc will take you back to the main options. You may now hang up.
- If you would like to
hear all of the titles on your card and their
due dates again, you can return to the list
of main options and press 2 to list titles on
loan.
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